ELECSA Suspends Contracter After Watchdog TV Investigation

by Editor on November 3, 2016

ELECSA has suspended one of its registrants following an investigation by BBC TV’s Watchdog programme.

MyHome Installations Ltd, based in Maidstone, Kent, was investigated by Watchdog following concerns over the selling techniques deployed by the company. The programme, which BBC1 aired on 2 November alleged the firm was pressure-selling electrical checks and additional works to vulnerable people.

Emma Clancy, CEO of ELECSA commented:  “We were alarmed at some of the acts uncovered by the report and obviously take such matters very seriously.

The company has been assessed regularly and there are no concerns over their technical competence. However, while the sales technique of our contractors is not part of our regular assessment process we are shocked by the conduct displayed by individuals representing MyHome Installations Ltd.

We have therefore taken the step to suspend MyHome Installations Ltd,  limiting them from using the ELECSA brand to take on and notify any work while a full and a thorough investigation is underway.

The ELECSA brand is one associated with excellence and we felt this action was necessary to assure the public about the expected conduct of our registrants and uphold the reputation of other ELECSA registrants.”


{ 0 comments… add one now }

Leave a Comment

Previous post:

Next post: